Terms of Service

1. Acceptance of Terms

By accessing, registering for, or using any part of our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service. We reserve the right to modify these Terms at any time. If we make material modifications, we will notify you in advance—either by showing a prominent notification when you log in, posting a notice on our website, or sending an email to the address associated with your account—at least thirty (30) days prior to the changes taking effect. Your continued use of the Service after the revised Terms become effective constitutes your acceptance of the updated Terms.

2. Description of Service and Availability

Clarognosis offers curriculum planning, progress tracking, interactive visual problem-solving, and AI co-pilot assistance (powered by Claire) built specifically for high school students, parents, and educators. We constantly strive to improve and expand the Service. Consequently, we may modify, update, roll back, or temporarily suspend portions of the Service at any time to implement security patches, introduce new features, or optimize performance. We will endeavor to schedule maintenance during off-peak hours and provide advance notice of any planned downtime whenever reasonable and practicable.

3. Account Registration, Safety, and Trust

To access certain features of Clarognosis, you must register for an account. You agree to provide true, accurate, current, and complete information during registration and to maintain and promptly update this information as necessary. You are solely responsible for protecting the confidentiality of your account password and credentials, and for all activities that occur under your account. You agree to notify us immediately at support@clarognosis.com if you suspect or detect any unauthorized use of your account or any other breach of security. Clarognosis cannot and will not be liable for any losses or damages arising from your failure to protect your login information.

4. Fair Use and Acceptable Conduct

You are granted a limited, personal, non-commercial, non-exclusive, non-transferable, and revocable license to use the Service in accordance with these Terms. You agree not to misuse the Service. Specifically, you agree not to:

• Use the Service for any illegal, unauthorized, or fraudulent purpose.
• Infringe upon the intellectual property, privacy, or publicity rights of others.
• Upload, transmit, or distribute any material that contains software viruses, worms, malware, trojan horses, or any other computer code designed to disrupt, damage, or limit the functioning of any software or hardware.
• Interfere with, bypass, or disable any security-related features of the Service or attempt to gain unauthorized access to our servers, networks, or other user accounts.
• Employ any automated system (including robots, spiders, offline readers, scrapers, or scripts) to access, harvest, or download data from the Service, unless explicitly permitted by us in writing or via an official public API.
• Engage in harassing, abusive, threatening, defamatory, or harmful behavior toward our staff, AI characters, or other members of the community.

5. Ownership of Intellectual Property

We respect your creative and academic ownership.

6. Privacy and Data Protection

Your use of the Service is subject to our Privacy Policy, which details how we collect, use, store, and safeguard your personal information. By using Clarognosis, you acknowledge that you have read and understood our Privacy Policy. We implement industry-standard technical, physical, and administrative measures designed to secure your data from unauthorized access, loss, or alteration.

7. Billing, Subscriptions, and Fair Refunds

Certain premium features of Clarognosis are available through paid subscription plans. By subscribing, you agree to pay the fees indicated on our pricing pages. Subscriptions are billed in advance on a recurring monthly or annual basis and will automatically renew under the same terms unless you cancel your subscription before the end of the current billing cycle. You can cancel your subscription at any time through your account settings. While subscription fees are generally non-refundable, we strive to be fair; if you feel you were billed in error, or if you had an unsatisfactory experience and request a refund within a reasonable timeframe, please reach out to us and we will evaluate your situation in good faith.

8. Cancellation and Account Closure

You are free to stop using Clarognosis and close your account at any time. We reserve the right to suspend or terminate your account or access to the Service if you materially or repeatedly violate these Terms. Unless there is an immediate threat to the security or integrity of our systems, a violation of law, or a direct legal order, we will make reasonable efforts to provide you with at least fourteen (14) days' advance notice and a reasonable opportunity to download or export your User Content before suspending or terminating your account.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CLAROGNOSIS, ITS AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100.00) OR THE TOTAL AMOUNT PAID BY YOU TO CLAROGNOSIS FOR THE SERVICE IN THE PRECEDING TWELVE (12) MONTHS.

10. Indemnification

You agree to indemnify, defend, and hold harmless Clarognosis, its parent company, affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to your violation of these Terms, your misuse of the Service, or any content you upload or transmit through the Service that infringes on third-party rights.

11. Friendly Dispute Resolution and Governing Law

We want to build a long-term, supportive relationship with you. If a dispute or disagreement arises out of or in connection with these Terms, you and Clarognosis agree to first attempt to resolve it informally and in good faith. You can initiate this process by emailing support@clarognosis.com. We will work with you to resolve the matter. If we cannot reach an amicable resolution within thirty (30) days of the initial notification, the dispute shall be governed by, construed, and enforced in accordance with the laws of the jurisdiction in which Clarognosis is headquartered, without regard to its conflicts of law rules. Both parties agree to submit to the personal and exclusive jurisdiction of the courts located there.

12. Severability and Waiver

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force, effect, and enforceable. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Clarognosis's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

13. Contact Information & Support

If you have any questions, concerns, or feedback regarding these Terms of Service, please do not hesitate to contact us. We are dedicated to providing responsive and helpful support to our community.

Email: support@clarognosis.com